Frequently Asked Questions
What are the pre-loved or pre-owned item?
We are dealing in both pre-loved/pre-owned and new items.
A pre-loved/pre-owned item is not new and has been owned or used before.
The pre-loved/pre-owned items displayed on our online store are in excellent condition, almost brand new and no sign of use before.
What are the delivery charges for orders from Faroshgah.pk?
We offer FREE nationwide delivery on all orders across Pakistan. Orders are shipped through trusted courier partners to ensure safe and timely delivery. Additional charges may apply for remote or out-of-service areas.
Which payment methods are accepted at Faroshgah.pk?
Currently, we offer Cash on Delivery (COD) all across Pakistan. Your order will be delivered to your doorstep through our trusted courier partners, and payment can be made at the time of delivery.
Important Note:
For security and courier policy reasons, packages cannot be opened before payment is made to the courier rider. However, if you face any issue with your order, feel free to contact our support team and we will assist you promptly.
Email: customer@faroshgah.pk
WhatsApp / Call: +92 346 5314 851
How long will delivery take?
The average shipping time is 3 to 4 working days. Due to holidays the shipping time can be extended to 7 to 10 days.
Please contact us freely, if you don’t receive your package within 7 to 10 working days.
How secure is shopping in the Online Shop? Is my data protected?
We are not requesting any credit card or debit card info from our customer. The only payment method is Cash-on-Delivery.
We are only requesting the data from customer is email, cell and address and it is highly secured and will not be shared to anyone.
What exactly happens after ordering?
On completion of an order, you will receive an email about order confirmation. You will receive an order within mentioned delivery time.
Do I receive an invoice for my order?
Yes, invoice will be sent to your email address.